Ben's Robotics

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Terms and Conditions

These Terms and Conditions govern your use of our online platform and the information, resources and services made available through it. By accessing or using our site, you agree to comply with these terms. If you do not agree with them, you should not use our site.

1. About Us

We provide AI and automation services, including AI-driven automation solutions, custom robotics development, intelligent process automation, machine learning integration and autonomous systems consulting for organisations across various industries.

Our registered business address is Lawrence Road, London, Surrey, TW12 2RJ, United Kingdom.

2. Use of Our Site

You may use our site only for lawful purposes and in accordance with these Terms and Conditions. You must not:

3. Information on Our Site

Our site is intended to provide general information about our capabilities, technologies and services. Although we take reasonable care to keep the information accurate and current, we do not guarantee that all content will be complete, accurate, up to date or suitable for your particular circumstances.

Information published on our site does not constitute professional, technical, legal, financial or other specialist advice. You should obtain appropriate advice before making decisions based on information found on our site.

4. AI and Automation Information

Descriptions of artificial intelligence, machine learning, robotics and autonomous systems are provided for general information and illustration. The performance, suitability and availability of any proposed solution will depend on factors including your objectives, data, systems, operating environment, regulatory obligations and implementation requirements.

AI-generated or automated outputs may contain errors, omissions or unexpected results. Any output must be appropriately reviewed, tested and validated by suitably qualified people before it is relied upon, deployed or used in a safety-critical, financial, operational or regulatory context.

5. Requests for Services

Submitting an enquiry or requesting information through our site does not create a contract or guarantee that we will provide services. Any project, consultancy, development or implementation work will be subject to a separate written agreement setting out the applicable scope, deliverables, fees, responsibilities, timescales, acceptance criteria and other relevant terms.

Where there is a conflict between these Terms and Conditions and a separate written agreement for services, the separate agreement will take precedence in relation to those services.

6. Intellectual Property

Unless otherwise stated, we own or licence the intellectual property rights in our site and its content, including text, graphics, designs, software, documentation, logos and other materials. These rights are protected by applicable intellectual property laws.

You may view, download or print content from our site for your personal or internal business use, provided that you do not alter it, remove any copyright or proprietary notices, reproduce it commercially or distribute it without our prior written permission.

Nothing in these Terms and Conditions transfers ownership of our intellectual property to you. Intellectual property created or supplied as part of a specific project will be governed by the applicable written agreement.

7. Third-Party Content and Links

Our site may contain links to third-party websites, tools, platforms or resources. These are provided for convenience only. We do not control or endorse third-party content, and we are not responsible for its availability, accuracy, security, privacy practices or terms of use.

8. Availability and Changes to Our Site

We aim to keep our site available and operating properly, but we do not guarantee uninterrupted, secure or error-free access. We may suspend, withdraw, modify or update any part of our site without notice where reasonably necessary, including for maintenance, security, legal or operational reasons.

9. Security

You are responsible for using appropriate security measures when accessing our site, including maintaining up-to-date software and protecting your devices and access credentials. You must notify us promptly if you become aware of any suspected unauthorised access or security issue relating to our site.

10. Privacy and Cookies

Our collection and use of personal information is described in our Privacy Policy. Where our site uses cookies or similar technologies, information about their use is provided in our Cookie Policy or relevant consent notice.

11. Disclaimers

To the fullest extent permitted by law, our site and its content are provided on an “as available” basis without warranties, representations or guarantees of any kind, whether express or implied. We do not guarantee that our site or its content will meet your requirements, achieve a particular result or be free from defects, interruptions or harmful components.

Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude or limit.

12. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, business, contracts, anticipated savings, goodwill, data or business opportunity arising from or in connection with your use of, or reliance on, our site.

These limitations do not apply to liability that cannot lawfully be limited. Any liability relating to separately contracted services will be governed by the terms of the relevant written agreement.

13. Indemnity

You agree to indemnify us against reasonable losses, liabilities, costs and expenses arising from your unlawful use of our site, your breach of these Terms and Conditions or your infringement of another person's rights.

14. Suspension and Termination

We may suspend or restrict your access to our site if we reasonably believe that you have breached these Terms and Conditions, created a security risk or used our site unlawfully. Provisions that by their nature should continue after termination, including provisions concerning intellectual property, liability and governing law, will remain in effect.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Any revised version will be published on our site and will apply from the time it is made available. You should review these terms periodically to ensure that you understand the conditions that apply to your use of our site.

16. General Terms

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as removed or limited to the minimum extent necessary, and the remaining provisions will continue in full effect.

Our failure to enforce any right or provision under these Terms and Conditions does not constitute a waiver of that right or provision. You may not transfer your rights or obligations under these Terms and Conditions without our prior written consent.

17. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over disputes arising from or relating to these Terms and Conditions, subject to any mandatory rights you may have under applicable law.